Terms & Conditions

Overview

Welcome to The Retreat Yard. This website is operated by our team to provide you with access to information, tools, and services designed to support your outdoor living experience. When we use the terms “we,” “us,” or “our,” we’re referring to The Retreat Yard. By browsing our site or placing an order, you agree to be bound by the terms, conditions, and policies outlined below.

These Terms & Conditions (“Terms”) govern your use of our website and the services provided through it. Whether you’re simply exploring or making a purchase, your use of this site means you accept and agree to follow these Terms.

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SECTION 1 – ELIGIBILITY & ACCEPTABLE USE
By using this site, you confirm that you are of legal age in your place of residence, or that you have permission from a legal guardian to allow any minors under your care to use this site. You agree not to engage in any unlawful activity or misuse of our services, including but not limited to violating copyright laws or introducing malicious software. Any abuse or breach of these terms will result in immediate suspension or termination of your access to services.

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SECTION 2 – GENERAL TERMS
We reserve the right to deny access to anyone at any time for any reason. Please note that non-sensitive content you provide (excluding payment details) may pass through third-party networks or be adapted for technical compatibility. Your payment data, however, is always encrypted during transmission. You agree not to copy, resell, or exploit any portion of the services or website content without written permission from The Retreat Yard. Section titles in these Terms are for organizational purposes only and do not affect interpretation.

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SECTION 3 – CONTENT ACCURACY
We do our best to provide clear and up-to-date information, but we do not guarantee that all content on this website is complete, current, or fully accurate. Information provided here is for general reference and should not be your only source when making decisions. You accept responsibility for evaluating the reliability of any content you rely on. We may update or remove content at any time but are not obligated to do so. It is your responsibility to stay informed of any changes made to the site.

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SECTION 4 – SERVICE & PRICING CHANGES
All pricing and service offerings are subject to change without prior notice. We reserve the right to update, modify, or discontinue products, services, or any content on the site at our discretion. We will not be liable to you or any third party for changes to pricing, service availability, or the discontinuation of any item or feature.

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SECTION 5 – PRODUCTS & AVAILABILITY
Some items may only be available through our website and could have limited quantities. Returns or exchanges are accepted according to our Return Policy. We aim to represent our products as accurately as possible, including color and detail, but we cannot guarantee how these will appear on your device.
We reserve the right to limit sales to individuals, regions, or jurisdictions, as well as to limit quantities or discontinue products at any time. All descriptions and prices are subject to change without notice. Any promotional offers are void where prohibited. We do not guarantee that any product, service, or content will meet your expectations or that all issues will be immediately resolved.

SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to reject or cancel any order placed with The Retreat Yard. We may limit or cancel quantities per person, per household, or per order at our sole discretion. This includes orders associated with the same customer account, credit card, billing address, or shipping address. If your order is adjusted or canceled, we may notify you using the email, phone number, or billing address you provided during checkout.
We also reserve the right to restrict orders that appear to be placed by resellers, distributors, or unauthorized dealers.
You agree to provide accurate, current, and complete billing and contact information for all purchases. It is your responsibility to promptly update your payment method and contact details so that we can complete your transaction and reach you if needed.
For more information, please refer to our Refunds & Returns Policy.

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SECTION 7 – OPTIONAL TOOLS
We may offer access to third-party tools that are provided “as is” and “as available.” These tools are not monitored or controlled by The Retreat Yard, and we provide them without any warranties or endorsements.
By using these optional tools, you acknowledge that it is at your own risk and discretion. Be sure to review and understand the terms provided by the respective third-party service providers before use.
In the future, we may introduce additional tools, features, or services through our website. These will also be subject to these Terms of Service.

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SECTION 8 – THIRD-PARTY LINKS
Some products, services, or content available through our store may contain links or references to third-party websites or resources. These links are provided for your convenience but are not affiliated with The Retreat Yard.
We are not responsible for reviewing or validating the content or accuracy of any third-party site. We do not accept liability for any harm, loss, or damages resulting from the use or purchase of goods or services from third-party websites.
Please carefully read the terms and privacy policies of any third-party site before engaging in a transaction. For issues or complaints regarding third-party products, please contact the third-party provider directly.

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SECTION 9 – USER SUBMISSIONS & FEEDBACK
If you submit feedback, ideas, proposals, images, reviews, or other content to us—whether requested or unsolicited—you agree that The Retreat Yard has the right to use, edit, share, publish, or distribute your submissions in any format or platform, without any obligation to you.
We are not required to maintain submissions in confidence, compensate you for them, or respond to them.
We reserve the right (but are not obligated) to monitor and remove user-generated content that we consider unlawful, abusive, offensive, or in violation of our Terms.
You agree that your submissions will not infringe on the rights of others, contain misleading or false information, or introduce viruses or other harmful code. You must not use a false identity or impersonate others.
You are solely responsible for your comments and their content. The Retreat Yard disclaims all liability related to user-submitted material.

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SECTION 10 – PERSONAL INFORMATION
Any personal information you provide through our store is governed by our Privacy Policy. Please review it to understand how your information is collected, used, and protected.

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SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
At times, our website or service may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, shipping details, or availability. The Retreat Yard reserves the right to correct any such errors and to change or update information—or cancel orders if necessary—without prior notice, even after you’ve placed an order.
We are not obligated to update or clarify information on the website or in any related communications, unless required by law. Any dated update on the site should not be interpreted as an indication that all information has been modified or is current.

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SECTION 12 – PROHIBITED USES
In addition to other restrictions outlined in these Terms, you are not permitted to use our website or its content:
(a) for any unlawful purpose;
(b) to solicit others to engage in illegal activities;
(c) to violate any local, national, or international laws or regulations;
(d) to infringe upon our intellectual property or that of others;
(e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on protected classes such as gender, religion, ethnicity, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or malicious code;
(h) to collect or track the personal data of others;
(i) to spam, phish, crawl, or scrape our platform;
(j) for any obscene, offensive, or immoral activity;
(k) to tamper with or bypass the security features of our website or related systems.
We reserve the right to terminate your use of our service for violating any of these prohibited activities.

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SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, error-free, or secure. We cannot promise that the results from using our site will be accurate or reliable. You agree that we may remove or cancel the service at any time, without notice.
Your use of our website and any products purchased through The Retreat Yard is at your own risk. All services and products are provided “as is” and “as available,” without any guarantees, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, The Retreat Yard, its team, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages—including but not limited to lost profits, data loss, or replacement costs—arising from your use of the website or any of its products or content.
Some jurisdictions may not allow the exclusion or limitation of liability for incidental or consequential damages. In such cases, our liability will be limited to the maximum extent allowed by law.

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SECTION 14 – INDEMNIFICATION
You agree to defend, indemnify, and hold harmless The Retreat Yard, including our partners, affiliates, employees, contractors, and suppliers, from any claims, damages, losses, or legal fees that arise out of your violation of these Terms of Service, your misuse of our website or products, or your breach of any law or third-party rights.

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SECTION 15 – SEVERABILITY
If any provision in these Terms of Service is found to be unlawful, void, or unenforceable, that portion shall still be enforced to the greatest extent allowed by law. The invalid part will be considered severed, and the rest of the agreement will remain valid and in effect.

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SECTION 16 – TERMINATION
Any obligations or liabilities incurred by either party prior to the termination date will survive the end of this agreement for all relevant purposes. These Terms of Service remain effective unless and until terminated by either you or The Retreat Yard.
You may terminate this agreement at any time by notifying us that you no longer wish to use our services, or by simply discontinuing your use of our site.
If, in our judgment, you fail to comply with any part of these Terms—or we suspect such failure—we reserve the right to terminate your access without prior notice. You will still be responsible for any outstanding charges up to the termination date. We may also restrict or deny access to any part of the service as necessary.

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SECTION 17 – ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
These Terms of Service—along with any posted policies or rules regarding the service—represent the entire agreement and understanding between you and The Retreat Yard, superseding any prior communications, whether oral or written.
Any ambiguities in interpreting these Terms will not be construed against the party who drafted them.

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SECTION 18 – GOVERNING LAW
These Terms of Service and any related agreements for the provision of services shall be governed by and interpreted in accordance with the laws of the United States.

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SECTION 19 – CHANGES TO TERMS OF SERVICE
You may review the latest version of the Terms of Service at any time on this page.
The Retreat Yard reserves the right to revise, update, or replace any part of these Terms at its sole discretion by posting changes on our website. It’s your responsibility to check this page periodically for updates.
Your continued use of the website and our services after any changes are posted signifies your acceptance of those revisions.

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SECTION 20 – CONTACT INFORMATION
For any questions about these Terms of Service, feel free to reach out to us at:
📧 support@theretreatyard.com