Cancellation Policy

At The Retreat Yard, we understand that plans can change—and we’re here to help.


🛑 Need to Cancel an Order?

If you decide to cancel your order, please reach out to us as soon as possible at support@theretreatyard.com. We'll do everything we can to cancel it before it ships out.


🚚 If Your Order Has Already Shipped

If the order has already left our warehouse, we won’t be able to stop the shipment. However, you can still return the item after it arrives—just contact us and we’ll help coordinate the return in accordance with our Returns & Refunds Policy.

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